:root{--home:#CB8872;--business:#FBBA00;--industry:#4996B6;--navy:#10283b;--navy2:#17384f;--ink:#17212b;--muted:#697784;--bg:#f5f7f9;--white:#fff;--line:#dfe5ea;--danger:#b43838;--success:#277a57;--radius:16px;--shadow:0 12px 34px rgba(16,40,59,.08)}*{box-sizing:border-box}body{margin:0;font:15px/1.55 Inter,Segoe UI,Arial,sans-serif;color:var(--ink);background:var(--bg)}a{color:var(--industry);text-decoration:none}.wrap{width:min(1180px,calc(100% - 32px));margin:auto}.public-header,.app-top{background:linear-gradient(90deg,var(--navy) 0%,var(--industry) 100%);color:#fff}.header-inner{min-height:78px;display:flex;align-items:center;justify-content:space-between}.logo{height:48px;max-width:300px;object-fit:contain}.link-light,.top-user a,.top-user span{color:#fff}.top-user{display:flex;gap:18px;align-items:center}.subnav{background:#fff;border-bottom:1px solid var(--line)}.subnav .wrap{display:flex;gap:8px;overflow:auto}.subnav a{padding:14px 16px;color:var(--ink);white-space:nowrap;border-bottom:3px solid transparent}.subnav a.active{border-color:var(--business);font-weight:700}.hero{padding:64px 0;background:linear-gradient(115deg,var(--navy),#17384f 55%,var(--industry));color:#fff}.hero h1{font-size:clamp(32px,5vw,58px);line-height:1.02;margin:0 0 16px}.hero p{max-width:700px;font-size:18px;color:#dfe8ee}.main{padding:34px 0 70px}.grid{display:grid;gap:18px}.grid-2{grid-template-columns:repeat(2,minmax(0,1fr))}.grid-3{grid-template-columns:repeat(3,minmax(0,1fr))}.grid-4{grid-template-columns:repeat(4,minmax(0,1fr))}.card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:22px}.intent-card{display:flex;flex-direction:column;min-height:210px;position:relative;overflow:hidden}.intent-card:before{content:"";height:5px;position:absolute;left:0;right:0;top:0;background:var(--accent,var(--business))}.intent-card.home{--accent:var(--home)}.intent-card.business{--accent:var(--business)}.intent-card.industry{--accent:var(--industry)}.intent-card h3{font-size:20px;margin:6px 0 8px}.intent-card p{color:var(--muted);flex:1}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:0;border-radius:10px;padding:12px 18px;font-weight:700;cursor:pointer}.btn-primary{background:linear-gradient(90deg,var(--business),var(--home));color:#17212b}.btn-industry{background:linear-gradient(90deg,var(--industry),#7bb7cf);color:#fff}.btn-dark{background:var(--navy);color:#fff}.btn-light{background:#eef3f6;color:var(--navy)}.btn-danger{background:#fff0f0;color:var(--danger);border:1px solid #efcccc}.form-card{max-width:880px;margin:auto}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:16px}.field{margin-bottom:17px}.field label{display:block;font-weight:700;margin-bottom:7px}.field small{display:block;color:var(--muted);margin-top:5px}.input,.select,.textarea{width:100%;border:1px solid #cfd9df;background:#fff;border-radius:10px;padding:12px 13px;font:inherit}.textarea{min-height:120px;resize:vertical}.choice-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:12px}.choice{display:block;border:1px solid var(--line);border-radius:12px;padding:14px;background:#fff;cursor:pointer}.choice input{margin-right:8px}.progress{height:8px;background:#e7edf1;border-radius:999px;overflow:hidden;margin:12px 0 22px}.progress span{display:block;height:100%;background:linear-gradient(90deg,var(--industry),var(--business));border-radius:inherit}.notice{padding:14px 16px;border-radius:12px;margin:14px 0}.notice-info{background:#eef7fb;border:1px solid #c6e3ef}.notice-danger{background:#fff2f2;border:1px solid #efc3c3;color:#7d2525}.notice-success{background:#eef9f3;border:1px solid #cae8d7;color:#205d43}.kpi strong{display:block;font-size:30px}.kpi span{color:var(--muted)}table{width:100%;border-collapse:collapse}th,td{padding:13px 12px;border-bottom:1px solid var(--line);text-align:left;vertical-align:top}th{font-size:12px;color:var(--muted);text-transform:uppercase;letter-spacing:.05em}.badge{display:inline-block;padding:5px 9px;border-radius:999px;background:#edf2f5;font-size:12px;font-weight:700}.badge.p1{background:#ffe7e7;color:#9b2f2f}.badge.p2{background:#fff3d9;color:#8b6400}.badge.p3{background:#eaf4f8;color:#2d657b}.conversation{display:flex;flex-direction:column;gap:14px}.message{max-width:80%;padding:14px 16px;border-radius:14px;background:#eef2f5}.message.customer{align-self:flex-end;background:#eaf4f8}.message.internal{background:#fff8df;border:1px dashed #e2c76d}.message .meta{font-size:12px;color:var(--muted);margin-bottom:6px}.split{display:grid;grid-template-columns:minmax(0,2fr) minmax(280px,1fr);gap:20px}.side-meta dl{margin:0}.side-meta dt{font-size:12px;color:var(--muted);margin-top:12px}.side-meta dd{margin:2px 0 0;font-weight:700}.auth{min-height:100vh;display:grid;grid-template-columns:1.1fr .9fr}.auth-brand{background:linear-gradient(135deg,var(--navy),var(--industry));display:flex;align-items:center;justify-content:center;padding:40px;color:#fff}.auth-brand img{max-width:420px;width:85%}.auth-panel{display:flex;align-items:center;justify-content:center;padding:30px;background:#fff}.auth-box{width:min(460px,100%)}.auth-box h1{font-size:34px;margin-bottom:8px}.muted{color:var(--muted)}.footer{padding:25px 0;border-top:1px solid var(--line);background:#fff;color:var(--muted)}.actions{display:flex;gap:10px;flex-wrap:wrap}.section-title{display:flex;align-items:end;justify-content:space-between;gap:12px;margin:0 0 18px}.section-title h2{margin:0}.empty{padding:34px;text-align:center;color:var(--muted)}@media(max-width:900px){.grid-4,.grid-3{grid-template-columns:repeat(2,1fr)}.split,.auth{grid-template-columns:1fr}.auth-brand{min-height:220px}.auth-brand img{max-width:300px}.form-row{grid-template-columns:1fr}}@media(max-width:620px){.grid-4,.grid-3,.grid-2,.choice-grid{grid-template-columns:1fr}.wrap{width:min(100% - 22px,1180px)}.logo{height:40px}.top-user span{display:none}.card{padding:17px}.message{max-width:94%}.hero{padding:42px 0}.header-inner{min-height:68px}}
.admin-subnav{box-shadow:0 5px 18px rgba(16,40,59,.04)}.admin-filter{padding:14px 16px}.filter-row{display:grid;grid-template-columns:2fr 1fr 1fr auto;gap:10px;align-items:center}.btn-small{padding:7px 11px;font-size:13px}.active-badge{background:#e8f6ef;color:#216a4b}.inactive-badge{background:#f1f2f3;color:#757f87}.admin-form{max-width:940px}.input-compact{padding:7px 9px;min-width:180px}.admin-dept-grid{grid-template-columns:minmax(0,2.2fr) minmax(280px,.8fr)}code{background:#eef3f6;border-radius:6px;padding:3px 6px;color:#294b60}@media(max-width:760px){.filter-row{grid-template-columns:1fr}.admin-dept-grid{grid-template-columns:1fr}}